Privacy Policy
Our Commitment to Your Privacy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
We collect personal information that you provide when using our services, including but not limited to:
- Name
- Email address
- Contact details
- Website information
We also collect anonymous usage data to improve our services, such as browser type, IP address, and user interactions with our site.
How We Use Your Information
Your information is used to:
- Provide and improve our services
- Respond to inquiries and support requests
- Enhance user experience
- Maintain security and compliance
Your personal information will never be shared with third parties, except as required by law or to fulfill service requests (e.g., technical support providers).
Data Protection & Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. By using our services, you acknowledge this risk.
Third-Party Links
Our website may contain links to third-party websites. We do not endorse, control, or assume responsibility for the privacy policies or content of these external sites.
Compliance with U.S. Trade Laws
Our services cannot be used by individuals or organizations in sanctioned countries or regions prohibited under U.S. export control laws. Users must comply with all applicable legal requirements.
HIPAA Disclaimer
Our services are not intended for storing or processing protected health information (PHI) under HIPAA regulations. We do not sign Business Associate Agreements (BAA), and users are responsible for ensuring compliance with applicable healthcare data protection laws.
Accuracy of Information
We do not guarantee that our website content is free from errors, complete, or always current. Information may be updated or modified at any time without notice.
Automatic Updates to Privacy Policy
We reserve the right to update this Privacy Policy at any time. It is your responsibility to review the latest version periodically.
Questions?
If you have any questions about our Privacy Policy, please contact us at help@wordpresshealth.com.
Terms of Service
Acceptance of Terms
By using our website and services, you agree to comply with these Terms of Service. If you do not agree, please discontinue use of our services.
Description of Service
We provide professional WordPress maintenance and support services, including troubleshooting, performance optimization, security monitoring, and updates. We strive to ensure high-quality service but cannot guarantee uninterrupted availability due to maintenance or unforeseen technical issues.
Account Registration
To access our services, you may be required to create an account. You must provide accurate and up-to-date information. It is your responsibility to maintain the confidentiality of your login credentials, and you are accountable for any activity under your account.
User Responsibilities
By using our services, you agree to:
- Provide accurate information during registration
- Not engage in illegal or malicious activities
- Respect intellectual property rights
- Follow all applicable laws and regulations
- Not disrupt or interfere with our services or the services of other users
Use License
We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal and business use. You may not:
- Modify, copy, or redistribute website content
- Use our materials for commercial gain without prior consent
- Attempt to reverse-engineer or replicate our services
- Remove copyright or proprietary notices
Intellectual Property
All content, branding, and technology associated with our services are the intellectual property of WP Health. You may not use, copy, or distribute our materials without prior written consent.
Backup & Data Responsibility
Users are responsible for maintaining their own backups. We do not guarantee data recovery, and we are not liable for any loss of data.
Service Modifications & Interruptions
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. While we strive to minimize disruptions, we are not responsible for service interruptions beyond our control.
Subscription & Payment Policy
- Services are billed on a subscription basis, and payments must be made in advance.
- Accounts may be suspended for non-payment.
- Auto-renewal applies unless the user cancels before the renewal date.
Refund Policy
We offer a 30-day money-back guarantee on eligible services. Certain fees, such as domain registrations, are non-refundable. Refund requests must be submitted in writing.
Indemnification Clause
By using our services, you agree to indemnify and hold WP Health harmless from any claims, damages, or legal disputes resulting from your actions, including violations of these terms.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from your use of our services. We do not guarantee that our services will be error-free or continuously available.
Third-Party Services Disclaimer
While we integrate with third-party hosting providers and plugins, we are not responsible for their performance, security, or compatibility issues.
Prohibited Activities
Users may not:
- Host malware, phishing, or hacking tools
- Engage in spam campaigns
- Violate copyright laws
- Use our services for any illegal or unethical purposes
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Dispute Resolution & Arbitration Clause
Any disputes must be resolved through binding arbitration rather than lawsuits. Users waive the right to a jury trial or class-action lawsuit.
Termination of Service
We reserve the right to terminate or suspend your account if you violate these Terms of Service. Prepaid fees are non-refundable.
Revisions & Accuracy
We make efforts to ensure our website content is accurate, but we do not guarantee that all information is always current or free from errors. We may update materials at any time without notice.
Support & Maintenance Requests
All support requests must be submitted through our designated support system. We do not guarantee responses to requests submitted outside of this system.
Automatic Updates to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.
Contact Us
For any questions regarding our Terms of Service, please email help@wordpresshealth.com.